Safety Center

Your Safety, Our Priority

At Chaldal, we prioritise your safety with secure shopping, strict quality checks, and reliable service. Shop with confidence, knowing you're in good hands.

How We Ensure Your Safety

Verify Delivery Associates

We carefully verify all our Delivery Associates and provide ongoing training to ensure safety and professionalism.

Real-Time Tracking

We ensure your security with real-time tracking, so you always know where your delivery is and who’s bringing it.

*Currently available for selected areas

Continuous Monitoring

We closely track all deliveries to spot and address any irregularities quickly.

Realtime Tracking

Have a safety concern?

If you notice anything unusual with your delivery, contact us right away.

Report a Concern

Safety Steps You Can Take

Spot Chaldal Delivery

Our delivery associates are always in Uniform and carry an official Chaldal ID card.

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Verify Delivery Associate Details

Please take a moment to ensure the delivery associate you see in the app match the person delivering the order.

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Oversee your delivery

We recommend doorstep delivery, but if entry is needed for bulky items, please ensure an adult supervises closely.

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Your trust means everything to us!

It fuels our dedication for excellence, and we work tirelessly to meet and exceed your expectations with each and every delivery. Thank you for letting us be a part of your everyday life.

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Your trust means everything to us