To get the essential things by staying home at the market price and at a very low cost is a different experience for some persons. It’s a matter of pleasure for someone to get the necessary grocery items in the last time of the night. Swapnil Ahmed, a regular customer of Chaldal shared an experience like this. He said that, “I have already made many purchases from Chaladal. However, this experience was quite different. I made an order when all the shops around me were closed. There was nothing to do. Time was almost finished when ordering at Chaladal. I called at Chaldal's helpline instantly. Someone received and promised to deliver the product within one hour. And just after fourty minutes, the gatekeeper called me and said that, someone had come from Chaldal. I was just like wow.”

Another regular Customer of Chaladal shared such an experience of getting the Green coconut in the house within 50 minutes by ordering very early in the morning. “Due to food poisoning I was fetching a lot. I was searching for Green coconut from the nearest shops but did not get in the morning. After that, my mother made an immediate order at Chaldal. Within 50 minutes, Delivery Man came from Chaldal with the Green coconut, Chaldal saved my life” The customer said.

And for some, not only the service, many have made good comments about the quality of the products. Because, Chaldal sources products from different wholesalers, importers and product manufactures. Which are very good qualities. And, about the product quality as well as about the service, Kashfiya Quazi, one of the Chaldal’s loyal customers commented that, “Chaldal is amazing, I’ve been using this app for about for 2 months plus and the quality of the items are very good. They give the items within an hour and extremely happy with Chaldal keep up the good work.”

Many customers are satisfied with the express service. Because of not having a lift, there is a problem going to the market. That’s why orders from Chaldal regularly. “Regular client of Chaldal. I can’t even think my regular bazaar without Chaldal. I live in 5th Floor, and there is no lift here. That’s why I order products from Chaldal regularly. Their service is amazing and fast. Delivery agent’s are very polite. Keep going Chaldal,” Aysha Zaman Tumpa, another loyal customer of Chaldal commented.

Chaladal is going ahead with the good wishes of thousands of such customers. And this love and supports of customers will remain like a motivation for Chaldal. And Chaldal will go a long way ahead that’s the customers’ expectations.