Why Premium Care?
Get the Freshest Groceries
From groceries to pantry essentials, every item is as fresh as possible.
App & Internet Free
Shop effortlessly, even offline, without being dependent on an app or internet connection.
Dedicated Care Agents
From customised orders to timely deliveries, our Premium Care Agents are always ready to assist.
Meet Our Premium Care Agents
As a representative of Chaldal, I am truly delighted to be able to provide these services to the customer.
Dola Biswas
Premium Care Manager, Jashore
The connection we create is beyond Customer Service. It feels like family.
Ali Ahsan
Premium Care Manager, Jashore

Call Us, We Deliver Everything

Fruits & Vegetables
Meat & Fish
Cooking
Beverages
Home & Cleaning
Pest Control
Stationery & Office
Beauty Products
Health Products
Pet Care
Kitchen Appliances
Baby Care
Trusted By 90,000+ Happy Clients
Commander Saleh Ahmed
Retired, Dhaka
I am very confident and satisfied with Tonni, my Premium Care Manager. She is very polite, cooperative and responsible. I do all my home and pet's monthly groceries through her, and even my smallest of orders are delivered with the utmost respect and hospitality, which is highly appreciable.
Sharmina Huq
Dermatologist, Dhaka
As a busy professional and mother, I rely on Premium Care for baby food orders. Whenever I need something, I simply message my Premium Care manager on WhatsApp, and they handle everything quickly. If there’s an issue, it gets resolved with just a message. Their fast service and efficiency save me a lot of time.
Meherun Nessa Mala
Entrepreneur, Dhaka
Premium Care has made managing groceries easy for me as a busy teacher and entrepreneur. My agent tracks my needs, places orders, and ensures everything meets my preferences. Their personal touch, reliability, and attention to detail have earned my trust since 2020, and I’ll continue using them.
Three Easy Steps to Join Premium Care
1. Register
Register with your name and number below, or call us at 16710.
2. We'll call you
Our care team will call you to assign your dedicated agent within 24 hours.
3. You're all set! 😀
When you're ready to order, call or message your care agent.
Join Chaldal Premium Care Today!
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Frequently Asked Questions
What is Premium Care?
Premium Care is a personalized service that helps you manage your essential grocery and household needs. Dedicated Care Agents handle your orders, track deliveries, and provide post-delivery support through calls, WhatsApp, or SMS, making it especially convenient for those who prefer not to use apps or websites. It also offers access to exclusive deals and promotions, all at no additional cost.
How do I sign up for Premium Care?
Simply enter your contact details, click on the "Register" button and complete the OTP Verification. You'll be added to our Priority List and our Premium Care Agent will contact you within 2 working days. Alternatively, you may also choose to call customer care at 16710 and our Team will be happy to assist you.
What are the costs associated with Premium Care?
There are no additional charges when you use Premium Care.
What are the eligibility requirements to join Premium Care?
All Chaldal customers are eligible for Premium Care. If you're not a current Chaldal customer, but would like to try Premium Care, simply sign up on our website or call 16710.
Why should I use Premium Care?
Premium Care offers a hassle-free shopping experience with dedicated Care Agents managing your orders and deliveries. You get priority service, post-delivery support to resolve any issues, and the convenience of placing orders via calls, WhatsApp, or SMS. Plus, you'll enjoy exclusive deals and promotions at no extra cost.
What areas does Premium Care service?
Premium Care is available in all Chaldal delivery areas, including Dhaka, Jashore, and Chattogram. We are actively working to expand our coverage to serve even more customers.
What are the Premium Care delivery hours?
Premium Care offers delivery from 8:00 to 11:00 pm every day.
What should I do if I'm not satisfied with the Premium Care service or if I face issues with my order?
Please contact your assigned Premium Care Agent for issues relating to your orders. If you have any complaints about your agent, or want another agent assigned to you, please call our hotline on 16710.
Any More Questions?